All Couriers are HIPAA, OSHA and PHARMA trained and certified.

In addition to their initial training, Couriers are re-trained quarterly to ensure proper handling of specimen, biohazardous materials, Medical Supplies, Sensitive Medical Documents and Pharmaceuticals.

CoolSmart Medical Logistics has a robust medical courier training program and documented SOPs for specific various operational models. Training is performed internally and by 3rd party industry experts. Audits and competency testing is performed routinely. For additional information about our training program, please contact us at [email protected].